Gunster
Executive Summary
Customer
Gunster, one of Florida’s oldest and most experienced commercial law firms
The Goal
Take customer service to the next level
The Problem
The need to ship large volumes of paper back and forth to clients who can be scattered throughout the world
The Solution
Integrate e-SignLive™ and give its clients the ability to electronically sign documents at any time and from any location in the world
The Results
Gunster now provides its clients with cutting edge, practical solutions that will add maximum value to their businesses
The Success Story
Gunster, one of Florida’s oldest and most experienced commercial law firms, has 165+ attorneys across 8 offices in Florida offering services in areas spanning from construction to immigration to private wealth. By moving signing processes to the web with e-SignLive™, they have responded to client needs and taken customer service to the next level.
“Given the current economic climate, our clients have become more value conscious,” says Robert Arzonetti, Gunster attorney. “By using e-SignLiveTM with our extranet site, our clients can sign important business agreements quickly and securely from anywhere, at anytime, giving them an important competitive edge in today’s economy.”
“The first client who used e-SignLiveTM is already requesting that we set it up so they can use it to sign their company minutes,” says Arzonetti. “Instead of having to use e-mail and wait for directors, who are often in different time zones, to print, sign, scan and resend the documents, it’s much more efficient to put the minutes in the e-SignRoom™ and have everyone sign them there.”
e-SignLiveTM will also help Gunster eliminate the costs and long wait-times associated with hand signing. They will no longer need to ship large volumes of paper back and forth to clients. Also, by moving documents and signing processes online, the firm can eliminate the need for expensive storage space – some agreements such as documents of incorporation can take up shelves and shelves of space. And by archiving legal documents electronically, they will be able to retrieve them faster in the future.
“We approached our selection of an e-signature software with intense scrutiny,” says Arzonetti. “The fact that Silanis has partnered with IBM for its e-SignLive ™ for LotusLive online signature service gave us a lot of confidence in the solution. We were also very impressed with how easy it was for our clients to use and the fact that it records all web pages and documents as part of the e-signing process.”
About Gunster
Established in 1925, Gunster is one of Florida’s oldest law firms. Today it is a vibrant, forward-thinking firm of 165+ attorneys working within 18 networked practice areas, and operating in eight offices around the state. Gunster’s 18 practices address the many facets of business: Banking and Financial Services; Business Litigation; Corporate; Environmental and Land Use; Immigration; International; Labor and Employment; Leisure and Resorts; Private Wealth Services; Probate, Trust and Guardianship Litigation; Real Estate; Securities; Tax; and Technology and Entrepreneurial Companies.
True to its mission to be Florida’s law firm for business, Gunter keeps its finger on the pulse of Florida’s business climate, and continually strives to provide its clients with cutting edge, practical solutions that will add maximum value to their businesses.
